CLIENT CODE OF CONDUCT

At Psyche and Soma Wellness, my priority is to create a space where every person feels safe, supported, respected, and genuinely welcomed. The following guidelines exist to protect both clients and practitioner, ensure a positive experience, and maintain the integrity of this healing environment.

Inclusivity & Non-Discrimination

I am committed to providing a welcoming environment for all individuals — regardless of:Body type or size

• Gender identity or expression

• Sexual orientation

• Ethnicity or cultural background

• Religious or spiritual beliefs

• Sensory needs, neurodivergence, or accessibility requirements

Everyone deserves a space where they can relax, heal, and be treated with compassion. You will always be respected here.

Respectful Behavior

This is a zero-tolerance space for:

• Hate speech

• Bullying

• Discriminatory comments or behavior

• Harassment of any kind

Massage is a time for connection, grounding, and healing — harmful or aggressive behavior goes against the values of this practice and will not be permitted.

Professional Boundaries & Safety

Your safety and comfort are my highest priority. In return, I uphold strong professional boundaries at all times.

Sexual misconduct of any kind is strictly prohibited, including:

• Inappropriate comments

• Sexualized language

• Suggestive behavior

• Any gestures or actions that cross professional lines

Any violation will result in the immediate termination of the session and future services.

Punctuality

Please arrive on time for your scheduled session.

• Late arrivals may result in a shortened session to ensure the next client is honored.

• If you anticipate being more than 10 minutes late, please notify me when possible.

Your time and my time are both valuable, and I strive to honor each session fully.

Cancellation Policy

I understand that life happens. If you need to reschedule or cancel:

• Please provide at least 24 hours’ notice.

• Cancellations with less than 24 hours’ notice may incur a cancellation fee.

This allows me to offer the time slot to another client waiting for care.

Health & Wellness Considerations

To maintain a safe and healthy environment:

• Please reschedule if you are feeling unwell, especially if you have symptoms such as fever, coughing, or contagious illness.

• If you arrive visibly ill, I may ask you to reschedule for your safety and mine.

Your wellbeing — and the wellbeing of all clients — is important.

Confidentiality & Privacy

Any personal information shared during your intake or session is kept strictly confidential. This is a private, judgment-free space to relax, release, and reconnect with yourself.

My Commitment to You

I will always provide:

• Compassionate, trauma-informed care

• A respectful, inclusive, non-judgmental space

• Professional boundaries and ethical practice

• A healing environment centered around your goals and needs

• Complete presence and support during our time together

My mission is to offer a therapeutic experience that leaves you feeling grounded, renewed, and deeply respected.

Thank You

Thank you for choosing Psyche and Soma Wellness and for helping maintain a safe, supportive healing space.
I’m honored to be a part of your wellness journey.